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In the past, business phone systems were synonymous with bulky hardware, complicated wiring, and limited features. These traditional systems anchored companies to their desks and imposed hefty maintenance costs. However, the rise of new technologies has revolutionized business communication.

Traffic alone doesn’t guarantee website success. Even with a high volume of visitors, conversions might be low, meaning those visitors aren’t subscribing, buying, or taking the actions you want them to. The good news is there are steps you can take to improve conversion rates.

Webcams are a staple feature in modern computing devices, allowing users to connect with others through video calls, conferences and live streaming. While these built-in cameras offer convenience and connectivity, they may also pose a threat to digital privacy.

A recent stream of Reddit comments emerged detailing a series of poor customer service experiences with tech support. While I typically try to stay clear of Reddit and its gang of chronic whiny-pants commenters, I scrolled through a few, you know, for research purposes since I’m in the industry.

The massive wave of layoffs in 2024 brings a cybersecurity threat that most South Florida business owners aren’t focusing on – offboarding employees. Even big-time brands that you would expect to have top-of-the-line cybersecurity systems, processes and procedures in place fail to adequately protect themselves from insider threats.

Summer is a popular time for business owners and employees to step out of the office and take a well-deserved vacation – and escape this South Florida heat and humidity. Even if their “out of office” e-mail responder is active, many people will periodically check in on work at least once while traveling.

A recent report from Check Point Research revealed a shocking statistic – the Microsoft-owned business platform LinkedIn is impersonated in nearly half of all phishing attacks globally.

One of the ways scammers leverage LinkedIn to deploy their phishing attack is when they zero in on anyone seeking a new job or career change.

One essential tool that often gets overshadowed, but has a surprisingly big impact on your daily tech interactions, is your trusty mouse. Whether you’re a graphic designer, a gamer, or an employee who spends hours on the computer, choosing the right mouse can make a world of difference.

The world of business communication is rapidly transforming, and staying ahead requires embracing technologies that can grow with you. Voice over Internet Protocol (VoIP) offers a future-proof solution that promises efficiency, scalability, and advanced features.

Productivity is a major issue in the workplace due to such things as information overload and time-consuming tasks. Fortunately, there are easily available tools in Google Chrome extensions that can streamline workflows and empower your team to achieve more.