Capstone IT Working Alongside Your Internal IT Team
Capstone IT’s co-managed IT services are designed to support and strengthen your existing IT department. If you already have an internal team but need additional expertise and resources, we’re here to help. We don’t replace your IT staff, we enhance their capabilities with advanced tools, strategic guidance, technical support, and industry-specific knowledge to help them perform at their best.
If you’re preparing to expand your IT team, facing the loss of a key staff member, or managing a growing business, we can step in to support the gap. Often, budgets don’t allow for additional hires or the advanced tools your team needs to move forward. In many cases, internal IT departments are focused on daily support and maintenance, leaving little time for larger initiatives. Your team may be excellent at supporting users but could benefit from added expertise and collaboration. Capstone IT helps bridge that gap by providing the extra resources, knowledge, and support you need, without the cost of expanding your internal team. With our Co-Managed Services, you can relieve pressure on your staff while enabling them to focus on bigger priorities.
Our Co-Managed IT Services Include:
- Strategic IT guidance and consulting from experienced leadership, including our CEO and CTO.
- Fixed-cost technical projects such as server virtualization and email migrations.
- Flexible staff augmentation for both short-term needs and long-term initiatives.
- Unlimited 24/7 remote help desk support with fast, responsive service.
- Continuous monitoring and management of your computers, servers, and network.
- Detailed asset inventory reporting for better visibility and control.
- Vendor coordination and management to simplify third-party relationships.
- Reliable disaster recovery, business continuity, and backup solutions, ensuring your data is protected both onsite and offsite, with fast recovery and minimal disruption if systems go down.
- Optional cybersecurity services, including managed firewalls, content filtering, threat protection, and network monitoring.
- Mobile device management options to secure and control company devices.
- On-site support available when hands-on assistance is needed.