Blog

VoIP and remote work: The perfect combination

May 31st, 2019

Voice over internet protocol (VoIP) phone systems give employees the freedom to make and receive calls from any location. More importantly, a good VoIP solution allows you to enable work-at-home arrangements that will keep your workers happy and your company productive.

9 Cybersecurity terms you need to know

May 28th, 2019

Cybersecurity is everyone’s responsibility. But you don’t need to be an IT expert to know how to protect yourself from a cyberattack. To help you get started, here are helpful terms you need to know so you’re not left in the dark, whether you’re teaching yourself how to update your anti-malware, updating your systems, or consulting your tech support.

Why virtualization fails

May 23rd, 2019

Virtualization has become commonplace in small- to medium-sized businesses (SMBs). After all, the idea of gaining the benefits of having an IT infrastructure without actually having to purchase pricey and space-consuming physical equipment makes it an appealing option.

5 Ways to benefit from VoIP phones

May 17th, 2019

If you’re making or receiving Voice over Internet Protocol (VoIP) calls, you may gather a lot of valuable data without knowing it. Whether you’re still getting accustomed to your new telephone system, or you’re simply unaware of your VoIP data, here are five things you can do to benefit from it.

Boost online security with browser extensions

May 14th, 2019

Protecting yourself, your employees, and your business when you’re using the internet is necessary if you want to remain safe, productive, and profitable. Given the proliferation of phishing attacks, hacks, and online fraud, we all need to ramp up our online security measures.

The basics on 2-step and 2-factor authentication

May 9th, 2019

Cybersecurity is a vital component to businesses these days. You need to make sure that criminals cannot just hack into your network. When it comes to verifying users’ identity, there are two types of authentication used: two-step and two-factor. These two are so similar, many confuse one with the other.

How to protect yourself from cryptojacking

May 7th, 2019

Hackers use cryptojacking to mine cryptocurrencies, and this process can cause PCs to run below optimal speeds.  If you have a relatively new computer but are experiencing performance problems after clicking a link or visiting a website, you might be a victim of cryptojacking.

Avoiding Office 365 migration failure

May 3rd, 2019

Office 365, the cloud-based version of Office, is one of the most popular software suites used by small- to medium-sized businesses (SMBs) today. With an ever-increasing number of companies migrating to this solution, it’s not surprising that many others are considering making the move.

Why it’s costly not to virtualize

April 30th, 2019

You’ve probably heard that virtualization saves money, but how can you take advantage of this? Did you know that choosing not to virtualize can hurt your business? Answer these four questions to discover why virtualization is good for you. 

Studies have shown that over 70% of IT budgets go to “keeping the lights on.

Advantages of call recording

April 29th, 2019

Even the most attentive customer service representative can make mistakes; after all, he or she is only human. If your business uses VoIP as its telephony solution, errors can be lessened through call recording. Find out how this helpful VoIP feature can benefit your organization.