A Note From Capstone IT's CEO, Michael Borlaug:
After watching Florida's response over the past weeks to this novel global pandemic, COVID -19, I wanted to reach out to South Florida business owners to assure you that we are still here to support your team during this difficult time. We are keeping our fully staffed team available 24/7 to address any issues you may have in the coming weeks and months.
We are doing everything to keep our technical staff healthy so that onsite needs can be met as long as the government allows onsite services to continue as well as as soon as the government allows workers to report back to their offices. Remote work will continue for the duration with the same level of customer service and concern for business continuity at all client sites. Our goals are in line with your goals: that your business is able to continue to function throughout this time with the least amount of downtime or loss possible.
As we work with clients to set their teams up for remote work, we wanted to share some tips for working safely from home. Here are some best practices for Treasure Coast and Palm Beach businesses.
Lastly, I want to remind you of the importance of staying vigilant while working remotely. Cyber criminals are already taking advantage of networks that are no longer secure. Please consider using two-factor authentication and password monitors. Reach out to us to set these up as extra precautions. Be extra careful not to click on anything that could be a phishing email - especially wire transfer requests. If anything looks suspicious, create a ticket and we can help weed out phishing emails. Also, cyber-criminals have been creating websites in the name of Coronavirus updates and news that are actually malicious sites that serve malware. For updates and news on Coronavirus, please stick only to your regularly visited news sites or true government websites. Family members should not share any device that you are using for company work, as they may unknowingly compromise your network by clicking something they shouldn't.
Please contact us with any questions about remote work or cyber security in the coming weeks.