What services does Capstone IT offer? Capstone IT provides comprehensive IT support including managed services, cybersecurity, cloud solutions, VoIP, disaster recovery, Microsoft 365, hardware procurement, and expert consulting for businesses across South Florida.
How fast is your response time for IT issues? We pride ourselves on our fast response time. Many issues are detected and resolved proactively before they impact your business, thanks to our 24/7 network monitoring systems.
What makes Capstone IT different from other IT support companies? Unlike typical providers, we go beyond help desk support. Our team offers proactive consulting, custom-designed security, and technology budget planning—positioning us as an extension of your business, not just a vendor.
Do you support businesses of all sizes? Yes! We serve small to mid-sized businesses across industries in the Treasure Coast and Palm Beaches with tailored IT solutions designed for each organization’s size and needs.
What industries do you specialize in? We work across all industries, including legal, healthcare, construction, non-profits, and more. Our versatile team adapts to the unique challenges and compliance needs of each field.
Can you help us with disaster recovery and data backup? Absolutely. We offer robust data backup and disaster recovery planning to ensure your business stays up and running—even in emergencies like hurricanes or cyber incidents.
Is your team local to South Florida? Yes. Our headquarters is in Palm Beach Gardens, and our support team is local, responsive, and committed to serving businesses throughout the Treasure Coast and Palm Beaches.
What kind of support do you offer for remote or hybrid teams? We provide remote support solutions, work-from-home infrastructure, secure cloud access, and VoIP services to keep your team connected and productive from anywhere.
Do you offer consultations or assessments before we commit? Yes! We offer a free one-hour consultation, a network security assessment, and a no-pressure conversation with our CEO and cybersecurity expert, Michael Borlaug.
How does Capstone IT handle cybersecurity? We implement top-tier security tools, regularly test backups, monitor systems 24/7, and continuously update our strategies to protect your data and ensure compliance.
Will Capstone help us plan and budget for future tech needs? Yes. We meet with clients regularly for Quarterly Business Reviews to align technology solutions with business goals, upcoming changes, and budget planning.
12. What happens if we decide to switch from our current IT provider? We manage the onboarding process seamlessly, ensuring zero downtime and a smooth transition—so your team can keep working while we handle the tech.
