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Simple steps to secure your business VoIP phone and communication tools

Businesses typically rely on Voice over Internet Protocol (VoIP) systems for smooth communication, handling sensitive information, client details, and important discussions. But as these systems become more popular, they attract more cybercriminals and attacks.

Stuck on updating? How to fix common Windows Update failures

Nothing tests your patience quite like the “Checking for updates…” screen on a Windows PC — unless it ends with a failed update message, just to add insult to injury. Windows Update issues are a common headache for many users, interrupting workflow and potentially leaving systems vulnerable.

The Hidden Costs of Waiting: Why South Florida Businesses Can’t Afford to Delay the Windows 10 Upgrade

If your company is still running Windows 10, it’s time to stop pushing the upgrade to the bottom of your to-do list.

Microsoft is officially ending support for Windows 10 on October 14, 2025.

That means:

❌ No more security updates
❌ No more bug fixes
❌ No more tech support

But the real cost? It’s not just the future upgrade.

Out of Office, Out of Luck: Why Reactive IT Support Can Ruin Your Summer Vacation

It’s a sunny June morning in South Florida. Half your team is on vacation, the other half is working remotely from home offices, coffee shops, or hotel Wi-Fi across the coast.

And then it happens:

Your system crashes.
The printer stops responding.

Beware of these costly errors when picking a cloud service provider

Cloud computing promises agility and cost savings, but poor provider choices can lead to spiraling costs and operational headaches. That’s why we’ve compiled the most common errors companies make when choosing cloud services so you can make a more informed decision.

Why “Fans First” Thinking Applies to IT Too: Lessons from Jesse Cole and the Savannah Bananas

Last month, I had the opportunity to attend the Technology Marketing Toolkit 2025 IT Sales and Marketing Boot Camp—a fantastic event for IT leaders and marketers looking to sharpen their edge and better serve their clients. One of the highlights? Meeting Jesse Cole, the founder of the Savannah Bananas baseball team and author of Fans First.

A guide to effectively leveraging threat intelligence

Organizations that invest in threat intelligence platforms (TIPs) often struggle to use them effectively. TIPs are designed to collect, analyze, and share threat data, but they can become overwhelming or underutilized without the right approach. Our guide helps you choose a platform that aligns perfectly with your team’s skills and existing infrastructure, empowering you to respond to potential threats more efficiently and effectively.

Simple fixes for common network problems

You don’t need to be an IT expert to fix frustrating network errors. This post breaks down five common culprits — like DNS issues and IP conflicts — and explains how to resolve them using simple, practical solutions. Learn what to check, what to restart, and when to call for help.

Making the right call: Should you use Zoom Phone or VoIP for your organization?

Choosing a phone system doesn’t have to be confusing. We compare Zoom Phone and traditional Voice over Internet Protocol (VoIP) in a clear, nontechnical way to help you find the best fit for your business.

What’s the difference?

Traditional VoIP systems have been around for a while, enabling phone calls over the internet instead of using traditional phone lines.

8 Smart ways to slash your cloud costs

Cloud expenses can spiral fast but with smart strategies, you can rein them in. This article breaks down nine simple yet clever ways to slash your cloud costs, from setting budgets with built-in consoles to using spot instances and offloading cold data.